Description

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This privacy policy describes how Digical.fr (the "site" or "we") collects, uses and discloses your personal information when you visit or make a purchase on the site.

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Collection of personal information

 

When you visit the Site, we collect certain information about your device, your interaction with the Site and the information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this privacy policy, we refer to any information that can uniquely identify an individual (including the information below) as "Personal Information". See the list below for more information on the personal information we collect and why.

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Information about the device

 

Examples of personal information collected: web browser version, IP address, time zone, cookie information, which sites or products you visit, search terms and how you interact with the site.

Purpose of the collection: load the site accurately for you and perform analyses on the use of the site in order to optimize our site.

Source of collection: Collected automatically when you access our site using cookies, log files, web beacons, beacons or pixels.

Disclosure for commercial purposes: shared with our subcontractor Wix.com.

Information about the order

Examples of personal information collected: name, billing address, delivery address, payment information (including credit card numbers, PayPal, email address and phone number.

 

Purpose of the collection: to provide you with products or services to perform our contract, process your payment information, organize shipping and provide you with invoices and/or order confirmations, communicate with you, filter our orders to detect any potential risk or fraud, and when it is consistent with the preferences you have shared with us, provide you with information or advertisements relating to our products or services.

Source of collection: collected from you.

Disclosure for commercial purposes: shared with our subcontractor Wix, Facebook, LinkedIn and Google.

 

Customer support information.

Examples of personal information collected: name, billing address, delivery address, payment information (including credit card numbers, PayPal, email address and phone number.

Purpose of the collection: to provide customer support and payments.

Source of collection: collected from you.

Disclosure for commercial purposes: Wix.

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Minors

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The site is not intended for people under the age of 18. We do not intentionally collect personal information from children. If you are the parent or guardian and think that your child has provided us with personal information, please contact us at the address below to request deletion.

 

Sharing of personal information

 

We share your personal information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

 

We use Wix to run our website. You can learn more about how Wix uses your personal information here: https://www.wix.com/legal/privacy.

 

We may share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or any other legal request for information we receive, or to protect our rights.

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Behavioural advertising

 

As described above, we use your personal information to provide you with targeted advertising or marketing communications that may be of interest to you. For example:

 

We use Google Analytics to help us understand how our customers use the Site. You can learn more about how Google uses your personal information here: https://policies.google.com/privacy? Hl=fr. You can also disable Google Analytics here: https://tools.google.com/ dlpage/gaoptout.

 

We share information about your use of the Site, purchases and interaction with our advertisements on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners and, in some cases, through the use of cookies or other similar technologies (to which you can consent, depending on your location).

 

We use Facebook to help us understand how our customers use the Site.

 

For more information on how targeted advertising works, you can visit the educational page of the Network Advertising Initiative ("NAI") at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

 

You can disable targeted advertising by clicking on:

 

FACEBOOK - https://www.facebook.com/settings/? Tab=ads

 

GOOGLE - https://www.google.com/settings/ads/anonymous

 

BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads]

 

In addition, you can disable some of these services by visiting the Digital Advertising Alliance deactivation portal at: http://optout.aboutads.info/.

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Use of personal information

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We use your personal information to provide you with our services, including: offering products for sale, processing payments, shipping and fulfilling your order, and keeping you informed of new products, services and offers.

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Sell personal information

 

Our site does not sell personal information, as defined by the California Consumer Privacy Act of 2018 ("CCPA").

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Legal basis

 

In accordance with the General Data Protection Regulation ("GDPR"), if you are a resident of the European Economic Area ("EEA"), we process your personal information according to the following legal bases:

 

Your consent;

 

The performance of the contract between you and the Site;

 

Compliance with our legal obligations;

 

To protect your vital interests;

 

Perform a task carried out in the public interest;

 

For our legitimate interests, which do not override your fundamental freedoms and rights.

 

Retention

 

When you place an order through the site, we will keep your personal information for our records unless and until you ask us to delete this information. For more information on your right of erasure, please consult the "Your rights" section below.

 

Automatic decision-making

 

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when such decision-making has a legal effect on you or significantly affects you.

 

We [NOT] engage in fully automated decision-making that has a legal or otherwise significant effect by using customer data.

 

Our Wix processor uses limited automated decision-making to prevent fraud that has no legal or otherwise significant effect on you.

 

Services that include elements of automated decision-making include:

 

Temporary blocking list of IP addresses associated with repeated failed transactions. This list of refusals persists for a small number of hours.

 

Temporary blocking list of credit cards associated with blocked IP addresses. This list of refusals persists for a small number of days.

Selling Personal Informatio

Your rights

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GDPR

 

If you reside in the EEA, you have the right to access the personal information we hold about you, to transfer it to a new service and to request that your personal information be corrected, updated or deleted. If you wish to exercise these rights, please contact us via the contact details below.

 

Your personal information will initially be processed in Ireland and then transferred outside Europe for storage and further processing, including in Canada and the United States. For more information on the compliance of data transfers with the GDPR, see Wix's GDPR white paper: https://help.wix.com/en/manual/your-account/privacy/GDPR.

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CCPA

 

If you reside in California, you have the right to access the personal information we hold about you (also known as the "right to know"), transfer it to a new service and request that your personal information be corrected, updated or deleted. If you wish to exercise these rights, please contact us via the contact details below.

 

If you wish to designate an authorized agent to submit these requests on your behalf, please contact us at the address below.

 

Cookies

 

A cookie is a small amount of information that is downloaded to your computer or device when you visit our site. We use a number of different cookies, including functional, performance, advertising and social media or content cookies. Cookies improve your browsing experience by allowing the website to remember your actions and preferences (such as logging in and selecting the region). This means that you do not have to re-enter this information every time you return to the site or browse from one page to another. Cookies also provide information about how people use the website, for example if it is their first visit or if they are frequent visitors.

 

We use the following cookies to optimize your experience on our Site and to provide our services.

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Don't follow

 

Please note that because there is no consistent industry understanding of how to respond to "Do Not Track" signals, we do not change our data collection and use practises when we detect such a signal from your browser.

 

Changes

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We may update this privacy policy from time to time to reflect, for example, changes in our practices or for other operational, legal or regulatory reasons.

 

Contact

 

For more information on our privacy practices, if you have any questions or if you wish to file a complaint, please contact us by email at hello@digical.fr.

 

Last updated: 06/06/2023

 

If you are not satisfied with our response to your complaint, you have the right to file your complaint with the competent data protection authority. 

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